Help Center

1. Find a product you would like to purchase
2. On the right hand side of the image, Fill out the details.

Delivery or Pick up? - multiple options will appear depending on the option selected

DELIVERY

- Time delivery (required)

    options: No Thanks or Yes with additional charge of $35

- Delivery Date (required) What date you would like your order to be delivered?

- Message in card (optional) A personalised message to the recipient

PICK UP

- Pick up time (required) When will you pick up in store, so that your order is ready

- Pick up date (required) Date you intend on picking up in store (today? next week?)

- Message in card (optional)

Once you fill out these options, click on ‘Add to cart’.

Note: You must fill out the required fields in order to add to cart. You will be alerted with a message saying ‘please add your personalized text before adding this item to cart.’

1. Once you add your product to cart, your shopping cart will appear. Click ‘check out’ 
(if you’re in shopping view but had already add a product earlier, just click on ‘cart’ top right corner of page.)

2. Log into your account. If you are new, you will need to create an account.
3. Check out options
    - Select payment option (credit card, paypal, Google pay, laybuy)
    - Shipping address (This is the recipients name and address)
    - Click ‘continue to shipping’
Note: We require recipients phone number just incase courier has trouble with access (broken intercom, electric gates, guard dogs etc)

4. Shipping method - Select your shipping option (if unsure, see our delivery details)
5. Click on ‘continue to payment’
6. Fill out payment details
7. Billing address - If its not the same as shipping address, select ‘use a different billing address’
Note: We never send out receipts/invoices with the order. You will receive it by email.
8. Click ‘pay now’ and you’re all done.

REMOVING A PRODUCT FROM YOUR CART

1. Click on ‘cart’ - located top right corner
2. Next to the product, click the minus ‘-‘ on the quantity option

1. you can either click on 'log in' (top right corner) and select 'create account' or go through check out process

2. Fill out the following details
- First and last name
- Email address (confirmation and receipt will be sent to this email)
- Password (create a password)

Note: You will need to confirm your email address.

1. log into your account

2. Click ‘ACCOUNT’ (located top right corner)
3. Click ‘VIEW ADDRESSES’ under Account Details
4. Click ‘ADD A NEW ADDRESS’